NM - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 05, 2026 - 04:34 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors.
Customers are receiving timeout/AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Jun 04, 2026 - 20:42 EDT