Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, 95092 - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 13, 2026 - 20:09 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with VT07_037/AV03 errors.
Customers are receiving VT07_037/AV03 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 12, 2026 - 09:05 EDT