BCBS LOUISIANA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42/ errors.
Customers are receiving AV01/AAA*42/VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Nov 18, 2025 - 13:41 EST
This incident affects: BCBS LOUISIANA.