This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
Get text message notifications whenever Payer Notifications creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
HUMANA - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 11/14/2025, at 10pm to Sat, 11/15/2025 at 9:30am ET.
If you have an urgent request during this time, please call 1-800-523-0023
Scheduled for Nov 14, 2025, 22:00 EST - Nov 15, 2025, 09:30 EST
We are seeing HCSR Referral, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.