IMAGINE360 ADMINISTRATORS (GPA) - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 03, 2026 - 02:21 EDT

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Posted Oct 02, 2026 - 20:19 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Posted Oct 02, 2026 - 20:18 EDT