FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 07, 2026 - 10:33 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 06, 2026 - 23:42 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 06, 2026 - 23:40 EDT
This incident affected: FREEDOM HEALTH PLAN.