(RESOLVED) Multiple Payers - METLIFE DENTAL FAMILY, BCRIC, New Jersey Medicaid, BCBS MISSISSIPPI, Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
As of 9/1/2025, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 01, 2025 - 01:46 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Aug 31, 2025 - 04:49 EDT