Multiple Payers - AETNA, 60054, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), MTAIN, BANNER HEALTH, BANNER HEALTH, ALLINA HEALTH - Multiple Transactions - Submitters of Real Time Eligibility, Claim Status Inquiry, and Referral Add & Inquiry transaction...

Scheduled for Apr 1, 21:30 EDT  -  Apr 2, 02:30 EDT

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Mar 31, 2026 - 17:12 EDT
This scheduled maintenance affects: AETNA, 60054, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), ALLINA HEALTH, and MTAIN.