Multiple Payers - BCBSTENNESSEE, BCBS TENNESSEE, SB890 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeouts.
Next Steps and ETA for resolution:
As of 6/15/2026, 12:52:00 PM we are seeing successful transactions. We are considering this issue resolved.
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 15, 2026 - 13:23 EDT
This incident affected: BCBS TENNESSEE, BCBSTENNESSEE, and SB890.