HUMANA - Multiple Transactions - Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
As of 6/15/2026, 8:24:00 AM we are seeing successful transactions. We are considering this issue resolved.
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 15, 2026 - 08:45 EDT
This incident affected: HUMANA.