WELLCARE NEW YORK - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 13, 2026 - 16:08 EDT

Identified

We are seeing Health Care Services Inquiry transactions failing with Timeout/No Response Received errors.
Customers are receiving AV01 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 13, 2026 - 11:36 EDT