WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
As of 6/29/2026, 12:44:00 PM we are seeing successful transactions. We are considering this issue resolved.
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 29, 2026 - 13:06 EDT
This incident affected: ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, ANTHEM - CO, ANTHEM - CA, ANTHEM - CT, UNICARE, OTHER BLUE PLANS ANTHEM - CA, OTHER BLUE PLANS ANTHEM - CO, OTHER BLUE PLANS ANTHEM - CT, OTHER BLUE PLANS ANTHEM - IN, OTHER BLUE PLANS ANTHEM - KY, OTHER BLUE PLANS ANTHEM - ME, OTHER BLUE PLANS ANTHEM - MO, OTHER BLUE PLANS ANTHEM - NH, OTHER BLUE PLANS ANTHEM - NV, OTHER BLUE PLANS ANTHEM - OH, OTHER BLUE PLANS ANTHEM - VA, OTHER BLUE PLANS ANTHEM - WI, OTHER BLUE PLANS EMPIRE BC - NY, OTHER BLUE PLANS EMPIRE BCBS - NY, OTHER BLUE PLANS - BCBSGA, and DELL CHILDRENS HEALTH PLAN.