HUMANA - Multiple Transactions - HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 03, 2026 - 22:37 EDT

Identified

We are seeing HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 03, 2026 - 20:23 EDT
This incident affected: HUMANA.