This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - BLUE CROSS MEDICARE ADVANTAGE, VNSNY, BLUE CROSS COMMUNITY OPTIONS, JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP), BAYCARE SELECT HEALTH PLANS INCORPORATED, PRUITT HEALTH PREMIER, ALIGN SENIOR CARE MICHIGAN, JOHNSHOPKINS, PASSPORT ADVAN...
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Mar 28, 2026 - 09:54 EDT
Update
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Mar 28, 2026 - 09:51 EDT
Identified
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Mar 28, 2026 - 04:19 EDT
This incident affects: BLUE CROSS MEDICARE ADVANTAGE, VNSNY, BLUE CROSS COMMUNITY OPTIONS, JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP), BAYCARE SELECT HEALTH PLANS INCORPORATED, and PRUITT HEALTH PREMIER.