Multiple Payers - 36273, OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK), AARP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Monitoring

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Sep 13, 2025 - 00:40 EDT
This incident affects: 36273, AARP, and OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK).