CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, December 30th from 5:00:00 PM EST through 8:00:00 PM EST Tuesday, December 30th.

Scheduled for Dec 30, 2025, 17:00 - 20:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Dec 30, 2025 - 15:06 EST
This scheduled maintenance affects: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.