BS CALIFORNIA - Multiple Transactions - Please note this prior auth request may take up to two minutes to process your data and respond. Thank you for your patience while we optimize and enhance our performance.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Feb 03, 2026 - 15:10 EST
This incident affects: BS CALIFORNIA.