Multiple Payers - WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION - Multiple Transactions - Attention Ohio and Pennsylvania Providers (Effective 10/1/25), and Oregon and Texas Providers (Effective 7/1/25): Wellcare/Wellcare by A...

Incident Report for Payer Notifications

Monitoring

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Sep 26, 2025 - 14:12 EDT
This incident affects: WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, and CENTENE CORPORATION.