CARESOURCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Feb 19, 2026 - 22:34 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors.
Customers are receiving VT06_013 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Feb 19, 2026 - 18:34 EST
This incident affected: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.