Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

Multiple Payers - 60054, AETNA, BANNER HEALTH, SUTTER HEALTH AETNA, TEXAS HEALTH, ALLINA HEALTH, INNOVATION HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transac...

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
As of 8/12/2026, 12:25:00 PM we are seeing successful transactions. We are considering this issue resolved.
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Aug 12, 2026 - 12:58 EDT

This incident affected: 60054, AETNA, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), BANNER HEALTH, SUTTER HEALTH AETNA, TEXAS HEALTH, ALLINA HEALTH, and INNOVATION HEALTH.