CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Posted Aug 29, 2026 - 23:06 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Aug 29, 2026 - 23:04 EDT
This incident affects: ABSOLUTE TOTAL CARE, AMBETTER, BRIDGEWAY HEALTH SOLUTIONS, BUCKEYE COMMUNITY HEALTH PLAN, CALIFORNIA HEALTH AND WELLNESS, CELTICARE HEALTH PLAN, CENPATICO BEHAVIORAL HEALTH, CENTENE, COORDINATED CARE, GRANITE STATE HEALTH PLAN, HOME STATE HEALTH PLAN, ILLINICARE HEALTH PLAN, KENTUCKY SPIRIT HEALTH PLAN, LOUISIANA HEALTHCARE CONNECTIONS, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, SUNSHINE HEALTH, SUNSHINE STATE HEALTH PLAN, SUPERIOR HEALTHPLAN, ALLWELL, and HNNC.