OHCA1 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 31, 2026 - 00:18 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 30, 2026 - 02:40 EDT