Multiple Payers - METLIFE DENTAL FAMILY, CALOPTIMA, Blue Cross of Idaho, BCBS MISSISSIPPI, BCBS DELAWARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Dec 01, 2025 - 10:27 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Nov 30, 2025 - 00:45 EST