FL MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 27, 2025 - 13:15 EDT

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are researching internally.
Availity continues to monitor for resolution.
Posted Oct 27, 2025 - 06:27 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are researching internally.
Availity continues to monitor for resolution.
Posted Oct 27, 2025 - 06:25 EDT