Payer Outage: BCBS/IL (HCSC)

Incident Report for Payer Notifications

Update

Automated update: active outage detected for payer BCBS/IL (HCSC).
- 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T05:15:00.000Z -> ended 2026-11-01T06:15:00.000Z
Posted Nov 01, 2026 - 02:00 EST

Update

Automated update: active outage detected for payer BCBS/IL (HCSC).
- 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T05:15:00.000Z -> ongoing
Posted Nov 01, 2026 - 01:20 EST

Monitoring

Automated alert: active outage detected for payer BCBS ILLINOIS .
- 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing
Posted Nov 01, 2026 - 01:40 EDT
This incident affects: BCBS ILLINOIS.