FLORIDA BLUE - Multiple Transactions - Eligibility and Benefits Inquiry, Health Care Services Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 02:07 EST

Identified

We are seeing Eligibility and Benefits Inquiry, Health Care Services Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Posted Nov 08, 2026 - 22:14 EST
This incident affected: FLORIDA BLUE and OTHER BLUE PLANS.