Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The payer is working diligentl...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Dec 01, 2025 - 02:18 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.
Posted Nov 30, 2025 - 04:46 EST