Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLM, 100347, EL PASO FIRST HEALTH PLANS - CHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 26, 2026 - 02:22 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 24, 2026 - 04:26 EST