This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 12/12/2025, at 10pm to Sat, 12/13/2025 at 9:30am ET.
If you ha...
Scheduled for Dec 12, 2025, 22:00 EST - Dec 13, 2025, 09:30 EST
We are seeing Health Care Services Inquiry, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Dec 10, 2025 - 14:16 EST
This scheduled maintenance affects: HUMANA LONG TERM CARE, HUMANA, HUMANA HMO, and HUMANA BEHAVIORAL HEALTH.