This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - AETNA, 60054, TEXAS HEALTH, INNOVATION HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Intermittent timeouts may occur for all Real Time transactions on Friday, Novemb...
Scheduled for Nov 14, 2025, 22:00 EST - Nov 15, 2025, 02:00 EST
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Nov 13, 2025 - 17:41 EST
This scheduled maintenance affects: AETNA, 60054, TEXAS HEALTH, INNOVATION HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, and CORPORATE BENEFIT SERVICES OF AMERICA (CBSA).