(RESOLVED) TRSMK - 2 - Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
As of 8/29/2025, 6:00:00 AM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Aug 30, 2025 - 21:40 EDT

Monitoring

We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Aug 29, 2025 - 03:18 EDT