FLORIDA BLUE - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 22, 2026 - 00:57 EDT

Identified

We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 21, 2026 - 23:01 EDT
This incident affected: FLORIDA BLUE.