Multiple Payers - HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, 22326, HORIZONNJHEALTH_WEB, BCNJC, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 01:14 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 18, 2026 - 18:25 EDT