Subscribe to updates for HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions will be unavailable Sunday, February 8th from 6:00:00 AM EST ... via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Payer Notifications creates or resolves an incident.