Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.

Posted Mar 10, 2026 - 09:55 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT07_037 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Mar 09, 2026 - 17:20 EDT

This incident affected: PGBA, TRICARE WEST REGION, and TRICARE WEST.