CAREPLUS - Multiple Transactions - As of May 1, 2026, Availity will no longer support submission of retro authorization requests for Medicare members. Reminder, per CMS guidance, requests submitted after services are fully furnished must be processed a...

Incident Report for Payer Notifications

Resolved

We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jun 30, 2026 - 13:29 EDT
This incident affected: CAREPLUS.