Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and B...

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 25, 2026 - 23:15 EDT
This incident affects: CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, 45281, and BCDCC.