IL621 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Feb 19, 2026 - 18:21 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with server errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Feb 18, 2026 - 21:37 EST