Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

EMPOWER ARKANSAS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Respond errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Apr 26, 2026 - 04:40 EDT

This incident affects: EMPOWER ARKANSAS.