This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 07, 2025 - 10:44 EST
Update
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 07, 2025 - 10:32 EST
Identified
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 07, 2025 - 09:28 EST
This incident affected: MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE MISSISSIPPI, MOLINA HEALTHCARE WASHINGTON, MOLINA HEALTHCARE MICHIGAN, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE FLORIDA, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE SOUTH CAROLINA, MOLINA HEALTHCARE UTAH, MOLINA ILLINOIS, MOLINA HEALTHCARE WISCONSIN, and MOLINA HEALTHCARE IOWA.