WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 11, 2026 - 03:33 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 11, 2026 - 02:15 EDT
This incident affected: ANTHEM - MO, ANTHEM - WI, ANTHEM - CA, ANTHEM - CO, ANTHEM - CT, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, and UNICARE.