HUMANA - Multiple Transactions - transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Dec 20, 2025 - 05:38 EST

Identified

We are seeing HCSR Inpatient Auth, HCSR Detailed Auth/Referral and HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Dec 19, 2025 - 23:44 EST
This incident affected: HUMANA.