Multiple Payers - AVMED, SENTARA HEALTH PLANS - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with AV07 errors.
Posted Oct 19, 2026 - 09:54 EDT
This incident affects: SENTARA HEALTH PLANS and AVMED.