Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, HUMANA - Multiple Transactions - Claims, Claim Status, Prior Auth and Auth/Referral transactions will be unavailable Wed, 6/17/2026, from 9:00 PM ET to Thu, 6/18/202...

Scheduled for Jun 17, 21:00 EDT  -  Jun 18, 01:00 EDT

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jun 16, 2026 - 14:35 EDT
This scheduled maintenance affects: HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, and HUMANA LONG TERM CARE.