Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 4/12/2026, 6 am to 11 am ET. If you have an urgent request during this time, please call 1-800-523-0023

Scheduled for Apr 12, 06:00 - 11:00 EDT

Scheduled

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Apr 03, 2026 - 17:22 EDT
This scheduled maintenance affects: HUMANA LONG TERM CARE and HUMANA.