IL621 - Claim Status Inquiry - Claim Status Inquiry B2B transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 19, 2026 - 01:53 EST

Identified

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 03, 2026 - 05:35 EST