Multiple Payers - JOHNSHOPKINS, JOHNS HOPKINS ADVANTAGE MD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 11:17 EDT

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 02, 2026 - 04:57 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 02, 2026 - 04:55 EDT
This incident affected: JOHNS HOPKINS ADVANTAGE MD.