Multiple Payers - BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, BCBS LOUISIANA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted May 02, 2026 - 01:09 EDT
This incident affected: BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, and BCBS LOUISIANA.