Multiple Payers - Blue Cross of Idaho, BCRIC, AZ, HLTPM, BLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA, Public Employees Health Plan (PEHP), BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 22, 2026 - 03:16 EDT
This incident affects: HLTPM, BLUECROSS BLUESHIELD (BCBS) WEST VIRGINIA, Blue Cross of Idaho, BCRIC, AZ, Public Employees Health Plan (PEHP), and BCBS MISSISSIPPI.