WELLCARE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions will be unavailable Saturday, September 20th ...

Scheduled for Sep 20, 17:00 EDT  -  Sep 21, 06:00 EDT

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Sep 18, 2025 - 18:17 EDT
This scheduled maintenance affects: WELLCARE.